Where is my first book?

We have had several parents reach out to us wondering if their book got lost in the mail. The reason why they asked was that according to their account on the Imagination Library website their book had shipped!

From the attached screenshot it is clear that the child had just been registered in May 2023, but further down it says that this month’s book was mailed on June 1, 2023.

Unfortunately that is incorrect.

Once a month, right before “processing date”, our club will go through the list of registered children and make sure all the information is correct. Based on that list, the Dollywood Foundation will prepare the shipping list and invoice our club. This shipping list will be for the following month.

In other words, if a child is registered in May 2023, the shipping will be prepared in June, for mailing in July 2023. In most cases the child will receive as their welcome book “The Little Engine That Could”.

The good news is that after the first shipment, the information in your account on the Imagination Library website will be correct.

Please let us know if you have any questions or concerns at info@dpil.chathamkiwanis.com.